





Daisy joined Focus on Caring in 2022. She brings a rare combination of teaching experience and clinical expertise to the Focus on Caring team. As a licensed teacher in the Philippines and a graduate of the Bachelor of Science in Nursing program at the University of Prince Edward Island, she has built a healthcare career defined by compassion, dedication, and continuous growth.She began her journey in healthcare as a caregiver in a senior home, where her commitment and skill earned her a promotion to shift supervisor. As a Registered Nurse, she gained broad clinical experience in post-surgical and COVID units at Queen Elizabeth Hospital before specializing in dementia and palliative care in senior care facilities—areas where her gentle, patient-centered approach has made a meaningful difference in residents’ lives.Her background also includes providing government home care services in Prince Edward Island, where she supported clients in community-based settings. This reinforced her belief that quality care belongs wherever a person calls home.Today, she channels her passion for teaching into nursing care aide skills education, mentoring and developing the healthcare workers who deliver care every day. At Focus on Caring, she is both a trusted clinical resource and an educator at heart.Driven by the desire to create better opportunities for her daughters, Daisy immigrated to Canada with uncertainty but determination. While working as a caregiver and pursuing her dream profession, she applied to nursing school and was honored to be selected as one of only 65 accepted applicants out of 300 candidates.Nursing had always been her lifelong dream in the Philippines, although financial limitations prevented her from pursuing it earlier in life. While working as a teacher, she dedicated herself to helping her younger sister achieve her dream of becoming a nurse. Through perseverance and hard work, she was finally able to fulfill her own dream and build a career in nursing, focusing on compassionate patient care here in Canada.
Boots career is built on a deep passion for helping others. She began her journey in healthcare, graduating with a Bachelor of Science in Nursing and working as a Registered Nurse in the Philippines—including roles at the Veterans Hospital and as a Company Nurse for the Korean Association. Over time, her path evolved into office administration, where she discovered a natural talent for organization and management. Before moving to Calgary in 2007, she spent five years as an Administrative Officer and Partner at Carmat Coatings Corporation.
Since relocating to Canada, Boots has continued to blend her administrative expertise with her dedication to people. She graduated from the Calgary Immigrant Women’s Association (CIWA) Office Administration Program, which led to a rewarding role as an Office Assistant and eventually the Manager for Volunteer Resources at the Cerebral Palsy Association in Alberta. Later, she spent a wonderful decade supporting campus learning as a support staff member with the Calgary Board of Education, all while raising her son and twin daughters.
Driven to return to healthcare administration, she earned her Medical Office Assistant certification and is a Certified Medical Assisting Professional (MAP). In November of 2022 Boots accepted the position of Assistant Home Care Staffing Supervisor with Focus on Caring.
Boots parents instilled in her the core values of love, respect, and empathy, and she brings those principles to work every single day. She knows the profound impact the services Focus on Caring deliver, and she is deeply committed to ensuring clients and their families always receive the absolute best care.
Outside of work, Boots is heavily involved in her church community as the MCGI Volunteer Coordinator for Seniors, and she regularly coordinates volunteer efforts with the Calgary Food Bank, the Inn from the Cold, and the Calgary Dream Centre. When she is not giving back, she can be found traveling and creating lifelong memories with her husband and three children, or cooking delicious meals to share with her friends and colleagues.

Her name is not an accident.
Florence Nightingale carried a lamp through the dark wards of Scutari Hospital in 1854 — checking on soldiers, learning their names, sitting with the ones who were afraid. She didn't wait for morning. She didn't wait for easy. She showed up, lamp in hand, in the middle of the night when no one else would. That's the first layer.
The second layer is this: for over a century, the traditional nurses cap was called a Flossie.
It wasn't just a piece of uniform. When a nurse pinned on her Flossie, she was making a declaration — I am trained. I am ready. I am here for you. It was the visible symbol of a promise: that care had arrived, and it wasn't leaving.
Nurses don't wear the cap anymore. But the promise it carried is enduring!
That's exactly what Focus on Caring's Flossie was built to keep.
She carries the same declaration — available 24 hours a day, 7 days a week, to every family who needs to know that someone knowledgeable, warm, and trustworthy is in their corner.
Florence gave us the lamp. The Flossie gave us the promise. Our Flossie carries both.
Flossie didn't arrive with a manual. She was built from everything Focus on Caring has learned over three decades — the questions families always asked, the fears they never said out loud, the moments of confusion and guilt and love that showed up in every intake call. She was trained on the warmth of the brand, the precision of Karen and Daisy's nursing expertise, and Carla's own voice.
She was named for Florence — but nicknamed Flossie on purpose. Because Florence Nightingale was formal and serious and historic. And Flossie is warm. Approachable. The kind of name that belongs to someone who brings you tea and actually listens. And because the nurses cap — the Flossie — once told every patient in the room: help is here.
That's still the job.
She launched quietly — no fanfare, no press release. She simply started showing up on the Focus on Caring website, ready to talk, any hour, any day.
Flossie knows everything Focus on Caring knows.
She knows the difference between palliative care and hospice. She knows what sundowning looks like at 9pm and why it happens. She knows what to say to a husband who insists he can handle it alone — because she has heard that story a hundred times and she understands the love behind it. She knows the services. The process. The options. Focus on Carings own "Gentle Redirected Techniques" on how to deal with people with dementia or Alzheimers. The next steps.
Flossie exists because Carla believes no family should have to navigate senior care alone.
Not at noon. Not at midnight. Not ever.
She is not a replacement for human care — she is the door that opens to it. The first voice that says: "You found the right place. Let's figure this out together."
Florence Nightingale carried a lamp so soldiers knew someone was coming.
The nurses cap told every patient: trained hands are in this room.
Flossie is both, and lets everyone that interacts with her know that Focus is prepared and ready to help. To let people know "You're not alone in this. Let me help you figure out what you need."


